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Our Services

True North Building Supplies provides complete support across every product category we offer — from choosing the right materials to coordinating logistics and ensuring smooth delivery. Our goal is to make the entire process simple, clear, and efficient for builders, contractors, homeowners, and designers.

Product Selection & Specification Support

We assist clients in identifying the best products for their project requirements. Our support includes

  • Reviewing drawings, measurements, and material lists
  • Recommending products for Canadian climate and performance expectations
  • Matching suitable finishes, colours, and materials
  • Providing technical data sheets, catalogues, and product comparisons
  • Guiding clients through functional, aesthetic, and cost-based decisions

Who this service helps:

Builders
Contractors
Homeowners
Designers

Catalogue & Sample Assistance

We provide access to detailed product catalogues and physical sample sets to help clients make informed choices.

What we offer:

  • Digital catalogues for Building Supplies, Kitchen Systems, and Furniture
  • Sample kits for flooring, tiles, cabinet doors, hardware, and fabrics
  • Explanation of specifications, finishes, and material differences
  • Support in reviewing textures, colours, and product suitability

This service ensures confidence in product selection before ordering.

Explore Catalogue

Quotation & Project Pricing

We create accurate and transparent quotations based on your project requirements

Quotation process includes:

  • Reviewing item lists, drawings, and layout details
  • Verifying dimensions, finishes, and hardware options
  • Providing unit pricing, MOQs, and lead times
  • Offering multiple pricing tiers (where available)
  • Preparing clear, organized PDF quotations

Each quote includes:

  • Material cost breakdown
  • Shipping and customs estimate
  • Delivery timeline
  • Payment terms
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Order Processing & Manufacturer Coordination

We manage all coordination with our international suppliers so clients don’t have to.

Our team handles

  • Final specification confirmation
  • Quantity verification and colour matching
  • Coordination of custom kitchen modules or furniture sizing
  • Production scheduling and timelines
  • Quality checks before shipment

This ensures the order is accurate and manufactured to client requirements.

Logistics, Shipping & Delivery Management

We oversee the complete logistics chain from global manufacturing to delivery at your site.

Services include:

  • Freight booking (sea or air shipping)
  • Customs clearance and required documents
  • Tracking at each stage of the shipment
  • Door-to-door delivery within Calgary, Airdrie, and Western Canada
  • Coordination with freight partners for smooth handoff
Clients receive updates throughout the process for peace of mind.

After-Sales Support & Follow-Up

We continue to support clients after delivery.

Support includes:

  • Assistance with missing, damaged, or additional items
  • Coordination of replacement components
  • Guidance on installation instructions (where applicable)
  • Follow-up to ensure product satisfaction
We value long-term relationships and stand behind the quality we supply.

Stream-Specific Services

Building Supplies Services

Specialized support for contractors, builders, and renovation teams.

Our assistance covers:

  • Window and door product matching
  • Membrane and building envelope guidance
  • Comparison of gypsum board types (standard, moisture, fire-rated)
  • Tile and flooring recommendations
  • Quantity review and material suitability
  • Cost and performance-based alternatives
This ensures each project uses the correct materials for durability, safety, and code expectations.
Explore Building Supplies

Kitchen Systems Services

Support for complete kitchen planning from design to material selection.

We provide guidance on:

  • Kitchen layouts, measurements, and design choices
  • Cabinet door styles (gloss, matte, shaker, veneer)
  • Carcass options and colour matching
  • Countertop materials (quartz, granite, compact laminate)
  • Hardware selection (soft-close systems, handleless options)
  • Custom sizing based on Canadian home layouts
  • Review of cabinet lists and module schedules
Perfect for builders, renovators, and homeowners upgrading their spaces.
Explore Kitchen Systems

Furniture Services

Assistance in selecting the right furniture pieces for residential and commercial spaces

We help clients choose:

  • Office chairs, desks, and workstations
  • Sofas, lounge chairs, and reception seating
  • Meeting room tables and conference furniture
  • Colour, fabric, and finish combinations
  • Product styles suitable for workspace or hospitality environments
  • Guidance ensures design consistency and functional placement.
Perfect for builders, renovators, and homeowners upgrading their spaces.
Explore Furniture
Where Craftsmanship Meets Innovation

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Services Offered

UPVC Windows & Doors

Aluminum Profiles

Laminated MDF Flooring

Porcelain & Ceramic Tiles

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